In 2020, the Otter concept was born. Our two amazing and creative owners saw an untapped potential in the charter industry. They realized the need for a much higher level of customer service in a niche market. At Otter, we have set the highest of standards to create an unmatched level of customer service for our VIP clientele. We have a fleet of new, technologically advanced aircraft. Otter only uses highly trained, professional pilots and technicians. Our crew and staff attend countless hours of training each year to maintain their high level of knowledge on each aircraft, ensuring the utmost in safety. We believe in a culture of safety along with attention to detail, resulting in the best customer service in the market.
Experience private air travel at its finest with Grand Rapids' newest boutique and concierge air charter service. Enjoy our fleet of luxurious and technologically advanced Pilatus aircraft for the most relaxed and hassle-free private charter flight experience.
Because we recognize how valuable your time is, our team will ensure a simplified booking process and seamless point to point transportation. Avoid the lengthy check-in process, long security lines, and the inevitable delays with commercial airlines. Enjoy luxurious, private travel without the hassle and financial burden of ownership. We are committed to delivering an experience that's not obtainable anywhere else with our reliability, modern equipment, and experienced crews.